Pendruccombe House aims to provide service users with a secure, relaxed and homely environment in which their care, well being and comfort is of prime importance.

Carers will strive to preserve and maintain the dignity, individuality and privacy of all service users within a warm and caring atmosphere, and in doing so will be sensitive to the service users ever changing needs.  Such needs may be medical/therapeutic (for physical and mental welfare), cultural, psychological, spiritual, emotional and social. 

Service users are encouraged to participate in the developments of their individual care plans in which the involvement of family and friends may be appropriate.

This will be achieved through programmes of activities designed to encourage mental alertness, self esteem, social interaction with other service users and with recognition of the following core values of care which are fundamental to the philosophy of our home.

Core Values of Care

• Privacy
• Dignity
• Rights
• Independence
• Choice
• Fulfilment
• Security
• Respect
• Equality

All care staff within the home are appropriately qualified to deliver the highest standards of care.

A continuous staff training programme is implemented to ensure that these high standards are maintained in line with the latest initiatives and developments in care practices as may be laid down in appropriate legislation and Commission for Social Care Inspection guidelines.